Information Services

Email & network storage

Email is one of the most essential service provided by IS. All official communications with the University is conducted via the University emails. IS also provides network storage space for storing and/or sharing of files and documents.


For effective communication amongst the University's community, an email account is provided to every student and staff.

Students' email address are in the form of [username] and has a restricted quota. Staff emails are in the form of [firstname].[lastname]

Secured and encrypted email access via the web| is available for both staff and students.


From 18th December 2014, the University will use PureMessage to filter email for SPAM, phishing and viruses before it is delivered to your mailbox. It eliminates over 99% of SPAM with Live Anti-Spam real-time updates and guards against known and unknown viruses, Trojans and other threats.

All University email account holders have automatic access to PureMessage. The service is housed and maintained internally on the University network. All incoming emails are directed through PureMessage, where mail is either passed through or held in quarantine. If it is held in ‘quarantine’ it will remain there until you release or delete it. Unreleased emails in quarantine will be automatically deleted after 28 days.

You will be sent a notification email if new mail has been quarantined within the last 24 hours. It contains a summary of each new quarantined item and a Release web link to allow any incorrectly quarantined items to be released and returned to your email account.
Releasing quarantined email

To release a message that has been wrongly quarantined, click the ID web link that corresponds to the message you want to release. This will bring up a new email from which you can click send. The message you have requested for release will then be sent on to your inbox.

If the message is from a sender you do not know and you are unsure whether to release the email, please contact the IT Service Desk

Please note: if you are using Outlook this notification email may go directly to your junk email folder. Please check the junk email folder for this email. If this is happening, follow the instructions on how to stop PureMessage notification email going into my junk email folder|.

Managing your personal block and allow lists via the portal

If you would like more control over which messages are always allowed or always blocked you can change your settings via the portal at

This allows you to add addresses which you know to be safe and will save you having to deal with them individually on a daily basis. Please see the user guide|  (PDF) for full instructions on how to change settings.

Please note: system wide settings set for all University email addresses will supersede any personal settings.

Network Storage

Staff and students are assigned network storage space for personal and shared use. The personal storage space is 2GB for staff and students. General drives for student and staff can be found on Share@UNMC| and the Y: Drive.

These network drives are accessible within the campus network through the computers provided by the University.  All files and documents stored included in our backup routine.

Information Services

The University of Nottingham Malaysia Campus
Jalan Broga, 43500 Semenyih
Selangor Darul Ehsan

Please see our contact page for
telephone and email contact points.