Accommodation and Others FAQ 2
The following are answers to frequently asked questions (FAQs) related to on-campus accommodation and other key concerns. Note that this is a live document, and is subject to change in response to future decisions, directives and announcements from UNM and/or relevant government authorities.
Check out here for other Accommodation FAQs applicable during non-MCO period.
RETURNING TO CAMPUS
1. Is UNM closed or open?
Although MCO was replaced by CMCO, institutions of higher learning including UNM must remained closed during this period. Therefore, no face-to-face teaching will be conducted and most facilities such as library, lecture halls, seminar rooms, learning lounges, sport complex, gym, etc. will largely remained closed, although specific Standard Operating Procedures (SOPs) may be issued to cover certain areas.
2. Why are staff allowed to return to campus?
CMCO allows for the gradual return of staff. The majority of our staff will continue to work from home for the time being. During this time, no students are allowed into campus, except those who are resident on-campus.
3. Can I return to my on-campus accommodations to collect my belongings in my room?
YES. You may make arrangements to collect your belongings from your room, subject to the following conditions.
a) Click here to access the Online Form or email to: accommodation@nottingham.edu.my (at least 2 working days before proposed traveling date). Those who just “dropped-by without a confirmed appointment” will not be entertained.
- Name and Student ID.
- Proposed Date and Time on campus to collect belongings.
- Planned mode of traveling to UNM.
b) Accommodation Office will check and confirm via email
- Resident status, (application from those not on our records will be rejected).
- Any outstanding payments (this will need to be fully paid).
- Allocated date and time (UNM will need to schedule on a First-Come-First Served basis and space out arrival of students to allow for social distancing and other SOPs).
c) Complete and submit your official Check-Out Notification/Form, and return your room key and room number tag.
d) Kindly pack and vacate your room within three (3) hours of arrival. Any items left behind after you have vacated your room will be disposed by the cleaners/housekeepers.
e) Ensuring your ability to travel to UNM.
- Self-checks (everyone traveling with you)… body temperature, no symptoms, etc.
- Only from Green zone? Interstate travel approval?
f) Submission of Health Declaration Form at campus main entrance (Guardhouse 1)
- You will not be allowed entry into campus if you have above acceptable temperature (37.5˚ C), other symptoms, recent traveling from a restricted country, etc.?
g) Driving into campus
- Only vehicles with valid VPP (Vehicle Parking Permit) will be allowed into the campus.
4. Can I return to campus just to collect my items from the Mailroom?
NO. Until we are allowed to let non-resident students enter campus, you cannot collect items that have been delivered to our mail room. We hope that most people took our advice and used their current residential address to have items delivered to.
5. Can my parents (or others) enter my room to help me pack and collect my belongings?
NO. During CMCO, non-campus residents and non-essential staff cannot enter the campus, whether to pack or collect on your behalf. The Accommodation Office will not allow anyone else to enter your locked room.
6. Can I move back into my on-campus accommodations?
YES. Students can now return into their on-campus accommodations where they were staying before MCO/CMCO, subject to the following conditions:
a) Click here to access the Online Form or email to: accommodation@nottingham.edu.my (at least 2 working days before proposed return date). Those who just “dropped-by without a confirmed appointment” will not be entertained.
- Name and Student ID.
- Proposed Date and Time of arrival on campus.
- Planned mode of traveling to UNM.
b) Accommodation Office will check and confirm via return email
- Resident status, (application from those not on our records will be rejected).
- Any outstanding payments (this will need to be fully paid).
- Allocated date and time (UNM will need to schedule on a First-Come-First Served basis and space out arrival of students to allow for social distancing and other SOPs).
c) Ensuring your ability to travel to UNM
- Self-checks (everyone traveling with you), body temperature, no symptoms, etc.
- Only from Green zone? Interstate travel approval?
d) Submission of Health Declaration Form at campus main entrance (Guardhouse 1)
- You will not be allowed entry into campus if you have above acceptable temperature (37.5˚ C), other symptoms, recent traveling history (from a restricted country), etc.?
e) Driving into campus
- Only vehicles with valid VPP (Vehicle Parking Permit) will be allowed into the campus.
- Parents and friends are only allowed around Guardhouse 1 and cannot go beyond the first “round about”. Buggies/Vans will be used to ferry the resident between their Hall of Residence and Guardhouse 1.
f) How long can I stay in my on-campus accommodations?
- You are only allowed to stay in your on-campus accommodations as per the period approved and invoiced, e.g. until 31st May 2020, or 30th June 2020.
- Should you want to extend your stay on-campus, you will need to apply to Accommodation Office and if approved, to pay the relevant rental.
7. Who can enter or drive into the campus?
The following personnel are allowed onto the campus.
- Staff with a valid ID card;
- Registered vehicles with valid VPP (Vehicle Parking Permit); and
- Courier vehicles, Poslaju, approved contractors, and suppliers for F & B, etc.
Therefore, parents and others are not allowed to visit or spend time with residents within the campus during CMCO.
8. Who can stay in our on-campus accommodations?
Only registered residents are allowed to stay in UNM’s on-campus accommodations. Non-residents (e.g. those staying in UniVillage, TTS, Tiara East, Tetris, or elsewhere) are not allowed to stay overnight, or even enter campus. If you are a campus resident, you cannot have guests staying in your room, even for a short period, but certainly not overnight.
DELAY IN EXAMS
9. What are the new dates for examinations?
You may refer to the following summary. For more details, kindly check out here.
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UG / PGT Intakes
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Exam Start Date
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Exam End Date
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A
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Spring 2019
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27 May 2020, Wednesday
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15 June 2020, Monday
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B
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Summer 2019
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7 September 2020, Monday
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19 September 2020, Saturday
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C
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Autumn 2019
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27 May 2020, Wednesday
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15 June 2020, Monday
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D
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Re-assessments
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10 August 2020, Monday
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28 August 2020, Friday
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Foundation Intakes
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Exam Start Date
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Exam End Date
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E
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April 2020
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22 July 2020, Monday
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27 July 2020, Saturday
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F
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June 2020
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3 September 2020, Tuesday
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7 September 2020, Saturday
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10. When will I be billed as a Resident for my on-campus accommodation rentals?
Our normal quarterly billing cycle for Accommodation Rentals are as follows:
- March, April and May
- June, July and August
- September, October and November
- December, January and February
11. If I started in Spring 2019 and am an existing Resident, can I extend my stay on-campus?
If you are an existing on-campus resident (with paid tenancy until end May 2020), you will be allowed to continue staying in your same room until 30th June 2020 with no extra rental charges, in view of your exams being deferred till mid-June 2020.
12. If I started in Summer 2019 and am an existing Resident, can I extend my stay on-campus?
If you are an existing on-campus resident (with paid tenancy until end August 2020), you will be allowed to continue staying in your same room until 30th September 2020 with no extra rental charges, in view of your exams being deferred till the third week of September 2020.
13. If I started in Autumn 2019 and am an existing Resident, can I extend my stay on-campus?
If you are an existing on-campus resident (with paid tenancy until end May 2020), you will be allowed to continue staying in your same room until 30th June 2020 with no extra rental charges, in view of your exams being deferred till mid-June 2020.
14. If I am an April 2020 Foundation student and existing Resident, what will be my rental?
Your first quarterly billing will usually be for March, April and May but you will only be invoiced for 2 months rental (April and May). In your second quarterly billing, you will be invoiced for 2 months rental (June and July).
15. If I am a June 2020 Foundation student and am an existing Resident, what will be my rental?
You first quarterly billing will be for June, July and August and you will only be invoiced for 3 months rental. You will be allowed to continue staying in your same room until 15th September 2020 with no extra rental charges, in view of your exams being deferred.
16. If I am not in any of the situations described in Q11 to Q15, what should I do?
Please ensure you email to: accommodation@nottingham.edu.my of your case (with name and student ID no) for their noting and action. Verbal notification will not be entertained.
17. If I have to attend Re-assessment in August 2020, do I have to pay rental?
This will depend on the following scenario:
If you have paid your billing cycle for June, July and August 2020.
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You just continue to stay in your same room until 31st August with no extra rental charges.
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If you are not an On-Campus Resident in August 2020.
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You can apply for short stay for a few days up to 1 month. Complete and email the Short Stay On-Campus Accommodation Application Form (download here) to accommodation@nottingham.edu.my.
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OTHER QUERIES
18. Can I apply to return to campus just for short stay of few days up to a month?
- YES… only if you are returning for a specific purpose such as Re-Assessment.
- NO… if you just need a place to stay.
Note that your application for Short Stay is subject to scrutiny by the relevant offices to authenticate your application.
19. If I cannot continue to stay at where I am currently staying, what should I do?
UNM unfortunately has to abide by the Ministry’s directive not to allow non-residents back into its on-campus accommodations. You may consider renting a room in any one of the following off-campus accommodation near the campus.
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Location
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Contact Name
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Mobile Number
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Email Address
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1
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UniVillage
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Ms. Devi
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019 - 263 7220
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admin@univillage.com.my
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2
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Tiara East
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Ms. Audrey
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012 - 217 2493
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audreywong@kueenlaigroup.com.my
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3
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Tetris
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Ms. Cindy
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019 - 219 5561
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rent@btslandcapital.com
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4
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TTS
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Ms. Lina Loh
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012 - 387 2428
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Linaloh63@yahoo.com
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5
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TTS
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Ms. Rena Lai
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012 – 633 5877
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renapclai@gmail.com
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20. If my on-campus room is allocated only from September 2020, can I move in earlier/now?
Please email Accommodation Office to check on availability of your booked room. If YES, you will need to pay rental for the relevant month(s), eg. June, July and August 2020.
21. If I am not a current or future resident of on-campus accommodations, can I move in?
NO. If you currently do not have a room registered or allocated even for future semesters (e.g. September 2020 or later), you can apply via OLAA. Note that room allocation is subject to availability and that during CMCO, no new residents will be allowed into on-campus accommodations.
22. If I have not returned my key but continue to stay on-campus, can I get a refund?
NO. If you continue to stay in your on-campus accommodations and therefore have not checked-out, you are not entitled to rental refund for those few weeks of MCO.
23. Can I return to campus just to use campus facilities such as library, lab, gym, etc.?
NO. Please refer to guidelines and SOPs issued by the respective facility for further details.
24. Can we have small gatherings or exercise activities around the lake?
NO. Small gatherings are not allowed for exercise activities anywhere on campus. Contact sports such as football, futsal, basketball are strictly prohibited. Jogging or walking along the lake is allowed on condition that individuals are at least 3m from one another.
25. Can we have group studies on campus while practicing social distancing?
NO. You are not allowed to gather physically for group studies. Please consider Microsoft Teams or other Digitally Supported Guided Learning (DSGL) options.
26. Can we have small gathering or eat together in the on-campus cafeteria?
NO. Small gatherings are not allowed in the cafeteria. Dining is allowed in the cafeteria on condition that there is only one person per table placed at least 2m apart.
27. When can I return into campus now that PGR students are allowed to return to campus?
As announced on 17th May 2020, post-graduate students in research modes such as Masters and Doctor of Philosophy (PhD) will be allowed academic activities on campus, that require research in physical labs, workshop and studios because they need special equipment for their research. Please look forward to further details from UNM as we fine-tune our SOPs to allow for this.
28. Can my parents (or others) help me carry and/or unpack my belongings in my room?
NO. During CMCO, non-campus residents and non-essential staff cannot enter the campus. Parents and others are only allowed around Guardhouse 1 and cannot go beyond the first “round about”.
29. Can I get refunds since I am not staying on campus? What about my belongings?
DEPENDS. Due to MCO, students have left their on-campus accommodations at different times under different circumstances, many without officially checking out while others left without their belongings. Please refer to an earlier FAQ here related to such queries.
Last updated: 18th May 2020