Chat with your librarian
Do you have a question for our library staff? Drop-in to the new 'Chat with your librarian' sessions on Microsoft Teams and our staff will be happy to answer any of your queries--from library loans to using NUsearch to finding online resources.
Please note that chat service is not available on weekends or public holidays. Questions received outside the scheduled chat sessions will be responded to by the next working day. Alternatively, you can email us at firstname.lastname@example.org, and we will reply you as soon as possible.
Please email email@example.com if you would like to request/book for an online library user education session on Library Information Skills, EndNote, Mendeley, etc., via Microsoft Teams. These pre-booked online sessions will be held during office hours (Monday to Friday, 9am-5pm).
Do follow our Twitter account for more updates on library services
How to join?
To join the chat sessions, find us on Microsoft Teams by opening a new chat room, and selecting Library Services in the To: field.
1. For a first-time chat, click on the 'new chat' icon at the top of your chat list in Microsoft Teams.
2. In the To: field, start typing 'library services' and select Library Services [KXZLS] to add in the To: field.
3. Start your chat with a librarian.
You may refer to IT Services' video guide in SharePoint to learn how to access and download Microsoft Teams.