Introductions
In Malaysia, introductions are normally acknowledged with a handshake. In Muslim culture, handshakes are generally exchanged between people of the same gender. Some Muslim women may acknowledge an introduction to a man with a nod of her head and smile. A handshake can be reciprocated if the women offers her hand first to the man.
Addressing a person
Malays
Malay men and women can be addressed by their first name. For instance, Amir Bin Yusof should be addressed as Mr Amir but not Mr. Yusof, as the latter is his father's name.
The term "Bin" means "sons of and "Binti" means "daughters of". Sometimes name are preceded by the terms "Encik, Puan or Cik". These are the Malay terms for "Mr, Mrs and Miss" respectively.
Chinese
The Chinese have surnames which precede their given name. For instance, a lady whose name is Tan Wen Lei can be addressed as Miss Tan. Some Chinese have English names, such as James Wong. It would be proper to address him as Mr. Wong.
Indian
Indians be addressed with their given names. For instance, Anand a/l Chandran, should be addressed as Mr. Anand. The abbreviations:
Titles
A number of Malaysians have been conferred titles by the Malaysian Government. Among these titles are:
It is appropriate to address them by their titles. Political dignitaries are conferred titles such as:
The term of Mr or Encik will not be necessary when addressing a person who has been conferred a title.
Gestures
The right hand is always used when eating with one’s fingers or when giving and receiving objects. The right fore finger is not used for pointing at places, objects or persons. The thumb of the right hand with the four fingers folded under is the preferred usage.
Conduct
Public behaviour is especially important in Malaysian Culture. Most Malaysians refrain from displaying affections (ie embracing or kissing) in public. As a visitor in Malaysia it would be appropriate for you to do the same. Most hotels and restaurants include a 10 per cent service charge and 6 per cent government tax on bills.
Tipping
Tipping is not customary in Malaysia but if you wish to show your appreciation on good service, a small tip will be welcomed.