Ms Sharon Romeo has more than 5 years of industrial experience in various industries including customer service, civil service and also in training and development. She is a member of the Malaysian Institute of Management. She is currently teaching the Foundation in Science program at the University of Nottingham Malaysia Campus. Ms Sharon obtained her Master of Managerial Psychology and Bachelor of Psychology (Hons) from HELP University, Malaysia. She is currently pursuing her PhD in Applied Psychology in University of Nottingham.
Ms Sharon is extremely passionate about customer service especially in Malaysia and her PhD is also in the area of customer service and contributors to good service quality.
She has also spearheaded the Peer Assisted Learning (PAL) program in the Foundation in Science school. The PAL aims at helping students to get through their Foundation modules during the reassessment periods.
Currently Ms Sharon is teaching the Psychology modules in the Foundation in Science program.
1..Emotional Labour and Extraversion: Predictors of Service Quality
2. Peer Assisted Learning Program (PAL): A student-centric engagement tool for Foundation students
1. Curriculum to Enhance Graduates' Entrepreneurial, Psychology, and Management Skills Towards Future Employment and Leadership. Proceedings of the Asia Pacific Conference on Business and Social Sciences 2015, Kuala Lumpur (in partnership with The Journal of Developing Areas), pg 704. ISBN 978-0-9925622-2-9
2. Romeo, S., Krishna, S.S., Ilangovan, S. & Arvar, T.A. (2021). Peer Assisted Learning Program (Pal): A Student-Centric Engagement Tool For Foundation Students. Psychology and Education, 58 (5), 2171-2181. http://psychologyandeducation.net/pae/index.php/pae/issue/view/16
1. Social-Emotional Intelligence Technology integrated within Teaching and The School Environment in Achieving Psychosocial Readiness for Industry Revolution 4.0
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