University of Nottingham Malaysia
University of Nottingham
     
  

Information and FAQs for new students

The COVID-19 situation in Malaysia and globally changes rapidly and governments around the world have put in stringent policies to control the spread of the virus. Many policies are introduced rapidly without much warning. This webpage will be updated weekly where possible but we will continue to send out emails to both new and continuing students to update them on any significant changes in policy. Please check your inboxes regularly during this period.

Students who are currently residing in Malaysia

How will my course be delivered - teaching and learning
Q. What is the teaching method for September 2021 Intake?

Taking into account the current Covid-19 situation in Malaysia and after careful consideration, UNM has decided to conduct all teaching and learning activities for the new academic year starting in September 2021 online until it is safe for us to resume teaching activities oncampus. This approach enables students to proceed with their studies as planned. The University will communicate with students at a later date, on the blended teaching approach once we are able to resume physical classes on campus. In the event of any changes, the University will inform students accordingly. Our priority is the safety and wellbeing of our students and staff.

Students who are having internet access problem, connectivity issue or non-conducive learning environment can apply to study online from campus. Once you begin the online registration, the Student Registry Office will provide you with a form that you must complete to help us to plan and support your learning accordingly. If you do not complete the form, we will assume that you will continue studying online at home.

Q. What will be done for students if a last-minute decision to extend the closure of the campus is taken that forces students to do their courses online ?
The extension of any closure of the campus will be a directive from the Ministry which UNM will have to comply with. Therefore, if there is an extension of closure, the classes will continue to be delivered online or as advised by UNM.

 

What to know about traveling to campus and campus accommodation?
Q. When can I come to campus?

For now, students may return to start their new academic year. The Univeristy will update the students from time to time basis. This will be organised in a phased approach to ensure that we follow the necessaary SOPs.

For international students, this is subject to your visas being processed by the Malaysian Immigration Department and following the SOPs upon arrival, including the mandatory quarantine requirements. Quarantine days maybe imposed subject to the risk assessment carried out at the quarantine centre by health officers. For more information, please contact the International Student Support Team.

Q. I am an international student now staying within Malaysia, can I travel to campus?

Yes and please ensure to comply with all the requirements. There are no  inter-district or interstate travel restrictions for now.  Please contact the International Student Support at international.support@nottingham.edu.my for further details.

International support 

Q. How should I make my way/travel to the campus from within Malaysia?

All Returnees, including international students residing in Malaysia are expected to travel to campus via your own transportation. You are then allowed to drive into the campus including those arriving using public transportation, e.g., taxis or e-hailing vehicles.

Q. Can I return to my own reserved room or must I stay in a self-isolation room first?

Effective from 15th October 2021, fully vaccinated students returning from within Malaysia (including Sabah, Sarawak and Labuan) are not required to undergo self-isolation and may check in to their on-campus accommodation.

Q. My programme is going to take place in KLTC, not the main campus in Semenyih. What is the plan for students who plan to live in the city centre?

For full time and part time students, currently it is online and we will adopt the blended learning approach soon when it is safe to resume . For students in KLTC you will follow the same study mode as students on campus.

If you are staying on our main campus and are a full time student, you will need to write to us separately and we will advise you further if you want to arrange for a drop off to KL as the current drop off points after quarantine, are only to campus, UniVillage and Taman Tasik Semenyih. 

Q. I am currently residing in Malaysia but not on campus - what do I do to organise my return to campus accommodation?

To allow UNM to better manage the staggered arrival and check-in of students into their on-campus accommodations, you are required to provide your arrival details here at least three (3) working days before your arrival date. This will allow our Accommodation team to anticipate your arrival and assist with your check-in. Your date and time will be confirmed via an email reply.

Check in form

Accommodation 

For further information on accommodation arrangements, self isolation policies on campus and the latest SOP's  please visit the accommodation website

 

International students currently residing outside of Malaysia

Arriving in Malaysia - quarantine and other requirements 
Q. When will international students commence their studies in Malaysia?
The Ministry of Higher Education allows all new international students from all countries  to return to campus physically. We will continue our implementation of Blended Learning at UNM for the Spring Semester. Blended Learning is a combination of online delivery with face-to-face (on-campus) learning opportunities. 
Q. Will students from the 23 banned countries now be able to return to Malaysia?
Yes, all students are allowed to return. The ban has been lifted for all countries.
Q. For students who have already been vaccinated/immunized, would they still need to quarantine in a facility after landing in Malaysia?

Yes.

All students from abroad need to undergo compulsory quarantine at designated Quarantine Centre or Home Quarantine. For home quarantine you are required to apply separately.

Q. How long is the quarantine period and what is the RM2600 for?
All students are subjected to a compulsory quarantine period of 5-7 days.  The Malaysian government has removed Fix Charges of Operation Cost for quarantine station -RM2,600.00 for all international travelers.  5 days quarantine is applicable to those who have received their booster vaccine
Q. I understand that online payment is required for Covid-19 detection test charges and quarantine cost before leaving Malaysia. To whom do we have to pay and how much?
  1. We recommend that all students stay at Univillage, a private accommodation across the campus. Kindly be informed that home quarantine on campus is not available. All payments for Home Quarantine will be paid directly to Univillage.
    For further enquiries and payment on rooms, you may email to: admin@univillage.com.my
  2. If Quarantine under NADMA, all payment should be made at https://safetravel.myeg.com.my, (MySafeTravel) or www.myeg.gov.my (MyQr Application system by MyEG) and provide the payment slips at International Entry Point.
    You are advised to carry extra cash in case of any emergency or an extension in your quarantine period.

MySafeTravel

MyQr

Q. How do we apply for the quarantine centre? Can we apply through the University?
  1. International students who wish to enter Malaysia can apply for Home Quarantine if you are fully vaccinated and requirements are met. You may apply for home quarantine approval at this link: https://ecovid19.moh.gov.my/outbreak-portal-hqa/index
  2. International students are also able to quarantine at the designated quarantine centres arranged by NADMA. Go to https://safetravel.myeg.com.my, (MySafeTravel) or www.myeg.gov.my (MyQr Application system by MyEG). 

MySafeTravel

MyQr

Q. Is the quarantine cost inclusive of meals?
  1. Home Quarantine: This package excludes meals, however there are delivery options.
  2. Nadma Quarantine Centre: This package is inclusive of 3 meals - breakfast, lunch, and dinner. You may enquire further with the hotel
Q.   I have dietary restrictions e.g. lacto/vegetarian. Would appropriate food be arranged for me during quarantine?
You will need to indicate your food preference in a form that will be provided to you on arrival at the quarantine centre/hotel. This is not applicable for home quarantine. 
Q. The quarantine fees as well are extremely high, can something be done to help us?

The quarantine fees are fixed and charged by the government. However, if you are facing any financial difficulties you may want to apply for a hardship fund which you can apply online.

Hardship fund

Fees and scholarship

Q. Can a family member travel with me? Will they be allowed to be quarantined in the same room as me?
Beginning 23rd November 2021, the Malaysian Immigration Department will allow Dependents of International Students to enter Malaysia. Do take note, this facility given by Immigration Department applies to only few categories of students such as; Post Graduate Research students, Post Graduate Taught students and some UG students originating from the middle eastern countries. Kindly refer to the email sent by the Visa Office today 1st December 2021.
Q. Can I choose not to travel since dependents aren’t allowed to accompany me?
You will need to consult your school on this. Kindly refer to the latest email by the provost office.
Q. For the PCR test taken 2 days before the flight, should it be 48 hours before take-off or 48 hours before landing in Malaysia?

Students are required to undergo COVID-19 Screening Test 48 hours before the departure date to Malaysia and the test report must be shown to the officer on duty at the International Entry Point upon arrival. Students must than undergo the COVID-19 Screening Test again at the International Entry Point and do the second PCR  test on either day 4 or day 5 if coming with a booster vaccine or antigen test on day 7 ( if without booster vaccine) 

For Home Quarantine: You can do the PCR test at any private clinic near your home quarantine location or make an appointment with the Health District if you want do the test under the Government scheme. Our In-House Clinic also provides this service at RM250, only cash payment is accepted. 

Q. Where do we find out the list of verified clinics where we can do PCR at in our countries?
We would suggest that you check with your respective Ministry of Health.
Q. Other than PCR test, do new students have to do regular medical screening like before?

Yes.

You will need to undergo the post-arrival medical screening at an EMGS panel clinic within 7 days after being discharged from the quarantine centre.

Q. One email states that there is an isolation room provided by the university upon our arrival, and another email states that we have to inform the University on our isolation centre and our checkout date so they can pick us up. Could you please clarify?

International students arriving in Malaysia are required to undergo quarantine at Quarantine Centres designated by the Malaysian authorities NADMA or apply for Home Quarantine. Kindly be informed that home quarantine/ isolation on campus is not available. International students can inform us via International.Support@nottingam.edu.my on which Quarantine Centre or hotel you have been allocated and keep us posted on your quarantine process.

International support 

Q. Will the university arrange for transportation from the airport to the quarantine  centre and once the quarantine period is complete will the university arrange travel to campus?
  1. Home Qurantine: Students can book a taxi /grab from the airport to their home quarantine destination. You are encourgaed to submit your information via our arrival form.  If there are 3 or more students arriving at the same time, we can arrange for a pickup. You are advised to keep in touch with the International Student Support team on this.
  2. NADMA Quarantine: Transfer from the airport to Quarantine Centres is arranged by the Government. International students who have completed their quarantine there, will then be transferred to UNM campus using UNM provided transportation. Students need to inform the International Student Support via email once they check into their hotel accommodation so that prior arrangements can be made. Last minute changes cannot be accommodated 
Q. If the quarantine period ends on the weekend, will university still pick me up?

Yes, that can be arranged as long as you inform us in advance. However the pickup arrangement may not be available during public holidays. In any case you will be notified in advance.

Q. Can we leave the quarantine centre on our own afterward?

No, the University will pick you up from the Government Quarantine Center unless advised by International Student Support otherwise. However the pickup arrangement may not be available during public holidays. In any case you will be notified in advance.

Q. Is there a Wi-Fi facility available at the quarantine centre so I can attend my classes online?
Yes.
 Preparing to come to campus - accommodation and other questions
Q. I received an email requesting to update the authorities on my student accommodation address in order to process my VAL. Which address do I need to provide? 

This will be your accommodation address you are going to stay in, either on campus or off campus whichever you have booked. If you have booked university accommodation on campus please inform us. If you have booked off-campus (private) accommodation, we will need to verify your booking to prepare a declaration form to accommodation in order to process your VAL application. 

Please contact the Visa Office once you have booked your accommodation.

New students: new/variation/progression

Returning students: visa renewals

Q. I paid for accommodation last semester, but I haven't arrived on campus yet. Can the payment be brought forward to secure future payment?

Kindly take note of your room validity via the room offer sent to you via email by Accommodation Office.

Your rental charge will be based on your official check in and check out date.

Accommodation Office will collect full payment for first rental invoice in advance. Based on your actual Check-In Date, Accommodation Office will do an adjustment in your student’s account, and a Credit Note will be added into your next rental bill. Therefore, in the next quarterly billing, student will just need to pay the remaining balance only.

In the case that you do not check in at all before the offer duration (as stated in your room offer), you may request to cancel the room offer and request for refund (if you have made the payment) via email.

Accommodation 

Q. As new international student, I don’t know how long it will take to get my visa. Do I still need to apply for accommodation in advance?

You can discuss this matter with the Visa Office. As for on-campus accommodation, all applications by New Students or Returning Residents must be made through the On Line Accommodation Application (OLAA) portal. You are advised to apply once you have received your student ID as applications will be based on first come, first served basis and room availability.

On Line Accommodation Application (OLAA)

Visa Office:

New students: new/variation/progression

Returning students: visa renewals

Accommodation Office:

Accommodation

Q.  I am a new student. When should I book my accommodation?

Please write to the Accommodation Office to check on the availability of the rooms. If you are planning to arrive by next month please do make arrangements with the Accommodation Office directly.

Accommodation

Q.  Can I provide the address of my relatives in Malaysia with whom I’ll be staying after quarantine and while studying at UNM? Or is it compulsory for us to stay in on-campus accommodation?
Ideally, we would recommend all new students to stay in our on-campus accommodation for the purpose of acclimatisation while being new in Malaysia as advised by the Ministry of Higher Education. However, you are allowed to stay with your relatives if you wish to.
For further information on accommodation arrangements, self isolation policies on campus and the latest SOP's  please visit the accommodation website
Student visa FAQ's  for new international students 

VAL - Visa approval letter

TA - Travel authorisation

SEV - Single entry visa

i-Kad - Immigration card is issued once student pass is endorsed onto your passport

TE - Transfer endorsement, transfer old visa sticker from old to new passport 

Q. My VAL is still at 32% progress for the last couple of months. What needs be done to get it approved?

Previously the application was put on hold at 32% because the Malaysian Government had closed borders for all international students. Recently the Government has issued a directive to allow all foreign students to enter Malaysia, this including students from UK.

Presently, the Immigration Department requires two (2) additional documents to be submitted to process VAL applications. These documents are:

  1. Declaration of Accommodation - this to be filled by students and verified by UNM Accommodation Office
  2. Declaration for Commencement of Online Classes - This will be given and verified by the respective faculty.

Once these two forms are signed and sent to EMGS, your application will be submitted to Immigration Department for VAL approval. However, all VAL approval is at the discretion of Immigration Department.

Q. How can I apply for travel authorisation (TA) as stated in the EMGS guidelines since my VAL is not issued? Do I need to provide any additional documents to support the application?
No further actions are required, your TA will be issued simultaneously once your VAL is approved and uploaded via EMGS
Q. I am a 15-year-old student, is it possible for my mother to travel with me to Malaysia so that she can accompany me while I study? How do I apply for a visa for her?
No, the immigration department does not allow for any dependents to enter Malaysia until further notice.
Q. As a new student, can I continue to study online for my second semester even after my VAL is issued? I plan to enter Malaysia in January 2022 for my second semester with VAL.

All VALs and TA are valid for six (6) months from the date of issuance of the immigration department. Any student who fails to enter before their VAL (if SEV applicable) expires may not be allowed to enter.

  1. Their VAL will be sent for extension to Immigration Dept after student confirms with Visa Office. All VAL extension will have to be done before Jun 2022. Any student wants VAL to be extended after Jun will have to wait for new directive from the Immigration Dept.
  2. Since the border is open, ideally all students are encouraged to return to campus to resume their studies as per the directives issued.
Q. My VAL has expired, what can be done to get this extended, in order for me to enter and resume my studies?

All expired VAL’s will be extended by Immigration Department given the fact the borders were closed due to the Covid-19 pandemic last year. This should be done before Jun 2022.

Q. My passport validity is less than 18 months now, can my VAL be approved and can I renew my passport after arriving Malaysia?
All passport must be valid 18 months above when submitted to the Iimigration department for VAL approval. Any passport having less than 18 months validity period may not be processed for VAL approval. Therefore, you are required to renew your passport and send scanned copies of the new passport to visa office immediately.
Q. I am holding a British (UK) passport and have been living in Singapore since January 2020. I have not travelled to UK for the year can my VAL be approved? 
Immigration department has issued a directive that all British passport holders applying for VAL will not be approved (place on hold) so this applies to all British passport holders wherever they are located.
Q. I have given my accommodation details for staying in Malaysia to the visa office, how long do I have to wait for my VAL to be approved? 
The Immigration Department takes around 7 - 14 working days to approve your VAL from the date they receive the application from EMGS. The timeline depends on the availability of the senior officers for approval processes. All VAL approval is at the discretion of Immigration Department.  
Q. I am a year 1 student. I have completed semester one online and am coming to Malaysia to start semester two, am I considered as new student? 

Yes, you are considered as new student. Any student who have not received a Student Pass (visa sticker) endorsement in their passport are considered as a new student. This includes those who have previously obtained VALs that have now expired or received VAL extension to enter Malaysia.

Q. Once I receive my VAL, is it compulsory to travel from my home country or can I travel from a different country too? I'm from India but currently I'm going to be in UAE for few months. What can I do in such a situation?

It is adviced to stay in India until your VAL is issued and apply for SEV to enter Malaysia. Should you opt to travel to UAE, this can complicate your travel plans to Malaysia as you are NOT allowed to apply SEV in UAE as the VAL is approved and addressed to India. If you still insist of travelling from UAE, then you must do the following:

  1. Officially write to the Visa Office for the change of SEV from India to the UAE.
  2. The Visa Office will have to cancel your SEV letter through EMGS (which may take around 3 weeks) before securing a new SEV from the Immigration Department referring to UAE Malaysian mission. Upon approval, you will be allowed to enter officially with a TA.
Q. I’m a new student and have not received my student i-Kad. Would that be a problem with regards to my entry at KLIA? 
All new students will not have their i-Kad issued at this point of time before VALs are approved and issued. The process of acquiring an i-Kad will only take place when a student enters Malaysia, perform their post-medical at the appointed EMGS clinic and clear their medical check-up, submission of passport to EMGS and Immigration Department for student pass endorsement. Once immigration issues your student pass, your i-Kad will be automatically processed and released within 3 to 4 weeks.
Q. I am a foundation student and about to complete my studies in April 2022. I do not have my VAL and student pass endorsed in my passport, will this have an impact for my undergraduate studies in September 2022? 

Foundation students completed their studies fully online will not receive student pass endorsement and i-Kad from Immigrtaion Dept if you have not entered Malaysia. EMGS reports to Ministry of Higher Education in which is responsible for all international students studying in Malaysia. Therefore, all student applications must be vetted carefully before EMGS issues ‘EMGS Approval Letter’ to students. This letter proves as a testament that you have fulfilled your academic requirements to study with us.

Once you have this letter, you will be able to obtain your VAL for your undergraduate programme in September 2022. As for immigration formality procedure, we need to cancel your current foundation VAL application (applied 2021) and re-apply for your undergraduate study VAL as part of immigration requirements. Additionally, you will be required to pay a fee of RM2660 for your undergraduate VAL.

Q. If I received Student Pass for full duration of studies (2 years and 3 years), do I have to pay yearly insurance?

Students who receives Student Pass for full duration of studies will have to make insurance payment separately thru our Finance on yearly basis.

 

University of Nottingham Malaysia

Jalan Broga, 43500 Semenyih
Selangor Darul Ehsan
Malaysia

General Enquiry
telephone: +6 03 8924 8000
fax: +6 03 8924 8001 (Malaysia)/8005 (International)

Course Enquiry
telephone: +6 03 8924 8686
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