University of Nottingham Malaysia
University of Nottingham
     
  

Information and FAQs for existing/progressing students

The COVID-19 situation in Malaysia and globally changes rapidly and governments around the world have put in stringent policies to control the spread of the virus. Many policies are introduced rapidly without much warning. This webpage will be updated weekly where possible but we will continue to send out emails to both new and continuing students to update them on any significant changes in policy. Please check your inboxes regularly during this period.

Students who are currently residing in Malaysia

How will my course be delivered - teaching and learning
Q. When can I come to campus and can I choose to study fully online?

Given the current circumstances of Covid-19 in Malaysia and after careful consideration, the University has decided to conduct all teaching and learning activities online for the new academic year (September 2021) until it is safe for us to resume teaching activities oncampus. This approach enables students to proceed with their studies as planned. In the event of any changes, the University will communicate regularly with students on blended teaching approach when we are able to resume physical classes on campus. Our priority is the safety and wellbeing of our students and staff.

Students who are having internet access problem, connectivity issue or non-conducive learning environment can apply to study online from campus. The Student Registry Office will provide you with a form that you must complete to help us to plan and support your learning accordingly. If you do not complete the form, we will assume that you will continue studying online at home.

Q. What will be done for students if a last-minute decision to extend the closure of the campus is taken that forces students to do their courses online?
The extension of any closure of the campus will be a directive from the government which UNM will have to comply with. Therefore, if there is an extension of closure, the classes will continue to be delivered online or as advised by UNM. 

 

What to know about traveling to campus and campus accommodation
Q. When can I come to campus?

For now, only students who plan to stay on campus and study online can make travel arrangements to start their new academic year. 

The Univeristy will inform all students as to when they can start returning to campus. This will be organised in a phased approach to ensure that we follow the necessaary SOPs.

For international students, this is subject to your visas being processed by the Malaysian Immigration Department and following the SOPs upon arrival, including the (14) days mandatory quarantine requirements. A further (1) week quarantine may be imposed subject to risk assessment carried out at the quarantine centre by health officers. For more information, please contact the International Student Support Team.

Q. I am an international student now staying within Malaysia, can I travel to campus?

Yes.

This will depend on where you are now and whether there are any prevailing travel guidelines, e.g. inter-district or interstate travel restrictions. Please contact the International Student Support for further details.

International Support 

Q. How should I make my way/travel to the campus from within Malaysia?

All returnees, including international students residing in Malaysia, are expected to travel to campus via your own transportation (and obtaining relevant approval/documentation to facilitate travelling, if necessary). You are then allowed to drive into the campus.

Those arriving using public transportation, e.g. taxis or e-hailing vehicles will need to disembark at Guardhouse 1 (GH1) main entrance. Please avoid using the University's shuttle buses (if available) if you are travelling from states/areas as identified by the Malaysian authorities (Phase 1, 2 and 3 of National Recovery Plan [NRP])

Q. Can I return to my own reserved room or must I stay in a self-isolation room first?

On-campus students returning from states/areas as identified by the Malaysian authorities (Phase 1, 2 and 3 of National Recovery Plan (NRP) are required to self-isolate for 10 days in on-campus accommodation rooms assigned for isolation purposes.

Such arrangements are provided by the University at no extra charge. All student residents returning to campus from these areas must stay in the first 10 days in campus provided self-isolation rooms. Those returning from “safer zones” as defined by the relevant authorities are allowed to return to their own reserved rooms.

Q. My program is going to take place in KLTC, not the main campus in Semenyih. What is the plan for students who plan to live in the city centre?

For full time and part time students, during the NRP phase 1 period, all classes will be done online until it is safe to resume on-campus teaching and learning activities. When we return to campus, we will then adopt the blended learning approach.

For students in KLTC you will follow the same study mode as students on campus. If you are staying on our main campus and are a full time student, you will need to write to us separately if you want to arrange for a drop off to KL as the current drop off points after quarantine, are only to campus, UniVillage and Taman Tasik Semenyih.

Q. I am currently residing in Malaysia but not on campus - what do I do to organise my return to campus accommodation?

Malaysian students returning to on-campus accommodation are requested to please notify the Accommodation Office of your arrival and check-in date here.
More information on the 10 day self-isolation arrangements will be provided by the Accommodation Office accordingly.

Accommodation 

For further information on accommodation arrangements, self isolation policies on campus and the latest SOP's  please visit the accommodation website

 

International Students currently residing outside of Malaysia

Arriving in Malaysia - quarantine and other requirements 
Q. When will international students commence their studies in Malaysia?
The Ministry of Higher Education allows all new international students from all countries to return to campus physically (except students from the United Kingdom, India, Bangladesh, Pakistan, Nepal and Sri Lanka). However, all classes are currently delivered online until further notice.
Q. Will students from the 23 banned countries now be able to return to Malaysia?
Yes, except the United Kingdom, India, Bangladesh, Pakistan, Nepal and Sri Lanka.
Q. For students who have already been vaccinated/immunized, would they still need to quarantine in a facility after landing in Malaysia?

Yes.

All students from abroad are required to undergo compulsory quarantine at the designated quarantine centres.

Q. How long is the quarantine period and what is the RM2600 for?
All students are subjected to a compulsory quarantine period of 14 days and can be extended to 21 days (7 days extension), depending on the risk assessment conducted on the student on the 14th day of the quarantine. RM2600 is the fixed operatiom cost of the quarantine centre.
Q. I understand that online payment is required for Covid-19 detection test charges and quarantine cost before leaving Malaysia. To whom do we have to pay and how much?

Effective 23 June 2021, the cost of quarantine for 14 days is estimated to RM5,070:


Fixed fee of quarantine centre operation cost = RM2600
Quarantine accommodation cost (RM150 x 14 days) = RM2100
Covid-19 screening test (PCR) = RM250 PTK Ag = RM 120
* If the quarantine is extended to 21 days, students will need to top up the accommodation cost.

Below are steps to make payment for COVID-19 screening test and quarantine charges:

Go to MySafeTravel or MyQr Application system by MyEG and provide the payment slips at International Entry Point.

Q. How do we apply for the quarantine centre? Can we apply through the university?
The quarantine centre will be assigned by the Ministry of Health. Students do not have the option to choose.
Q. Is the quarantine cost inclusive of meals?
Yes, 3 meals will be provided - breakfast, lunch and dinner.
Q.   I have dietary restrictions e.g. lacto/vegetarian. Would appropriate food be arranged for me during quarantine?
You will need to indicate your food preference in a form that will be provided to you on arrival into the quarantine centre. 
Q. Having had almost the entire year online, and paid more fees as an international, why aren't there any fee reductions? The additional quarantine expenses are extremely high, can something be done to help us?

The University is continually providing the learning outcome for all students and there is an option to return to campus, therefore the University will not be able to give any fee reductions. However, if you are facing any financial difficulties you may want to apply for a hardship fund which you can apply online. The quarantine fees are fixed and charged by the government. 

Hardship fund

Fees and scholarship

Q. Can a family member travel with me? Will they be allowed to be quarantined in the same room as me?
Only students are allowed. Under current regulations, all dependent pass holders are not allowed to enter Malaysia. 
Q. Can I choose not to travel since dependents aren’t allowed to accompany me?
This will depend on the course you are taking. If the course allows for a full online study option than you may consider to stay back but if it does not allow than you will need to look at arrangements on coming back.
Q. For the PCR test taken 3 days before the flight, should it be 72 hours before take-off or 72 hours before landing in Malaysia?
Students are required to undergo COVID-19 screening test three (3) days before departure to Malaysia and the test report must be shown to the officer on duty at the International Entry Point upon arrival. COVID-19 screening test results exceeding three (3) days before departure are invalid.Students will be required to undergo the COVID-19 screening test again at the International Entry Point and compulsory quarantine for 14 days at the designated quarantine station.
Q. Where do we find out the list of verified clinics where we can do PCR at in our countries?
We would suggest that you check with your respective Ministry of Health.
Q. Other than PCR test, do returning student have to do regular medical screening like before?
No, returning students are not required to go through post-medical screening.
Q. One email states that there is an isolation room provided by the university upon our arrival, and another email states that we have to inform the University on our isolation centre and our checkout date so they can pick us up. Could you please clarify?

International students arriving in Malaysia are required to undergo quarantine at quarantine centres designated by the Malaysian authorities. You will travel to the quarantine centre directly from the airport. Such arrangements are payable by the student as described in Q4 above.

International students who have completed their quarantine, will then be transferred to campus with the University's shuttle services. Please inform our International Student Support team which quarantine centre or hotel you have been allocated; and do keep us posted on your quarantine process.

International support 

Q. Will the university arrange for transportation from the airport to the quarantine  centre and once the quarantine period is complete will the university arrange travel to campus?

Transfer from the airport to quarantine centres is arranged by the government.

The University will arrange pickup for students from the quarantine centre to the campus area only. However the pickup arrangement is not appilicable during phase 1 of the National Recovery Plan (NRP). If you are travelling to Malaysia during this period, you will need to make self-arrangements from the quarantine centre to your accommodation. Please keep the International Student Support team posted once you arrive at the quarantine centre and regular updates will be provided.

Q. If the quarantine period ends on the weekend, will university still pick me up?

Yes, that can be arranged as long as you inform us in advance.

Note: Pickup arrangement is not appilicable during phase 1 of the National Recovery Plan (NRP). If you are travelling to Malaysia during this period, you will than need to make self-arrangements from the quarantine centre to your accommodation.

Q. Can we leave the quarantine centre on our own afterward?

No, the University will pick you up from the quarantine center. 

Note: Pickup arrangement is not available during phase 1 of the National Recovery Plan (NRP). If you are travelling to Malaysia during this period, you will than need to make self-arrangements from the quarantine centre to your accommodation.

Q. Is there a Wi-Fi facility available at the quarantine centre so I can attend my classes online?
Yes.
 Preparing to come to campus - accommodation and other questions
Q. I have received an email requesting I advise the authorities on my student accommodation address in order to process my VAL. What address do I need to provide? 

This will be your accommodation address you are going to stay in, either on campus or off campus whichever you have booked. If you have booked university accommodation on campus please inform us. If you have booked off-campus (private) accommodation we will also need to verify this booking so that we can produce the declaration form for accommodation to progress your VAL application.

Please contact the Visa office once you have booked your accommodation.

New students: new/variation/progression

Returning students: visa renewals

Q. I paid the money for accommodation last semester, but I haven't arrived on campus yet. Can I push forward the accommodation charge to cover a future payment?

Yes, you  may write to our Accommodation Office and they will assist you accordingly. 

Accommodation 

Q. As an international student, I don’t know how long it will take to get my visa. Do I still need to apply for accommodation in advance?

You can discuss this matter with the Visa and Accommodation Office on the options available in such situation.

New students: new/variation/progression

Returning students: visa renewals

Accommodation

Q. I am returning from overseas. When should I book my accommodation?

If you are planning to arrive by next month, please check on the availability of the rooms with our Accomodation Office. 

Accommodation 

Q.  Can I provide the address of my relatives in Malaysia with whom I’ll be staying after quarantine and while studying at UNM? Or is it compulsory for us to stay in on-campus accommodation?
Ideally, we would recommend all new students to stay in our on-campus accommodation for the purpose of acclimatisation while being new in Malaysia as advised by the Ministry of Higher Education. However, you are allowed to stay with your relatives if you wish to. 
For further information on accommodation arrangements, self isolation policies on campus and the latest SOP's  please visit the accommodation website
Student visa FAQ's for progressing/returning international students 

VAL - Visa approval letter

TA - Travel authorisation

SEV - Single entry visa

i-Kad - Immigration card is issued once student pass is endorsed onto your passport

TE - Transfer endorsement, transfer old visa sticker from old to new passport 

Q. I obtained my travel authorisation (TA) approval in September 2020. Can I use the same TA now to enter?

Unfortunately no, as the validity cant be exceeded beyond 3 months. Beginning July 2021, all TA will be valid for 3 months only from the date of issuance. If it expired, please contact Visa Renewal for further advise.

There are two categories for using TA to enter Malaysia;

  1. For students who has a valid student pass can use TA to enter Malaysia wihout obtaining clearance from nearest Malaysian mission.
  2. For those who have expired student pass, please proceed to the nearest Malaysian mission to secure Permit to Enter before planning to enter Malaysia. Please follow the EMGS guidelines provided earlier.

Returning students: visa renewals

Q. I have applied for TA but do not wish to enter Malaysia now, will that have an effect to my Student Pass (visa) given it expired last year while pursuing my studies online?
All visa renewals must be submitted to EMGS to process, this is to prove you are continuously and consistently renewing your visa as part of the ministry requirements. Failure to prove this record may lead to other complications at a later stage.
Q. My i-Kad has expired, will I be allowed to enter since my student visa is still valid.

No. Renewal of i-Kad is on yearly basis though your visa is issued for the full duration of studies. There is a high possibility that the Immigration officers may request this as proof upon your arrival at KLIA.

If you have not renewed your i-Kad, please contact Visa Renewal immediately, the team will assist you with this. Any student who fails to renew your i-Kad will have their student pass revoked by the Immigration Department. No appeal will be allowed in this case.

Returning students: visa renewals

Q. What is the timeline from applying for TA until I get a permission to enter?
The whole process would normally take approximately 21 days after immmigrtaion department receive an applicatiion from EMGS. Once approved, you will be notified by the immigration department.
Q. If I have a new passport, do I need to key in the number of the new passport or the old passport  for TA application at EMGS?

You need to key in your old passport number. Please scan and send to us the full copy of your new passport (all pages). We will make amendments for EMGS for them to update in their system. Ensure you travel with both passports (old and new), once you have arrived (after completing the quarantine period), please come to the Visa Office and submit your passport.

You will need to go through a process called Transfer Endorsement (TE). We will transfer your old Student Pass (visa sticker) from old passport to the new passport. You can then officially use the new passport in Malaysia.

Q. My previous TA was rejected because I was from one of the 23 banned countries. How can I re-apply for a new TA?
Please inform Visa Office so that the renewal team can assist you accordingly to liaise with EMGS to allow you to re-apply for a new TA in the system. 
Q. My student pass expired last year in June but my passport is still valid, can I enter with the expired visa?
Yes, you need to submit your renewal application through the Visa Office immediately. Our Renewal team will make the necessary arrangements to submit to EMGS. Once it is supported, you may apply for TA and enter Malaysia, please ensure you get a Single Entry Visa (if applicable) and clearance (Permission To Enter) from our nearest mission in your country of residence.
Q. My student visa expired in Nov 2020. If I come back to Malaysia and renew my visa, how long will be my renewed student visa be valid for?
Your new visa will be renewed from the last day of your visa expiry date; generally the visa will be extended from November 2020 to November 2021. Upon having renewed, you are required to submit another renewal through the renewal team. 

 

University of Nottingham Malaysia

Jalan Broga, 43500 Semenyih
Selangor Darul Ehsan
Malaysia

General Enquiry
telephone: +6 03 8924 8000
fax: +6 03 8924 8001 (Malaysia)/8005 (International)

Course Enquiry
telephone: +6 03 8924 8686
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