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The University of Nottingham Malaysia’s (UNM) Support Hub is officially live! This portal brings together all your student services in one easy-to-use platform. Available on desktop or through a mobile app, you can now request help, track progress, and access useful information all in one place.

Go to Student Support Hub

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Why Use the UNM Student Support Hub?


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Easy Access

Submit requests or inquiries anytime, anywhere

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Real-Time Updates

Track your request from start to resolution

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Centralised Help Centre

Instantly find FAQs, guides, and knowledge articles

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Mobile Access

Use it anywhere via browser or the FreshService app

 

 

 

 

Support Hub Key Features


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Ticketing Made Easy

Log and track all your support requests in one place.

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Guides and Resources

Find step-by-step instructions and helpful info anytime.

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Campus Services

Manage your on-campus living needs with quick access to forms for transport, rooms, keys, and inspections.

 

 

How to Get Started

  1. Visit supporthub.nottingham.edu.my or install the Freshservice app for Android or iOS and enter: supporthub.nottingham.edu.my 
  2. Sign in with your UNM student email (SSO) 
  3. Browse Help Articles, select Request a Service to submit a request or Report an Issue 
  4. Track and manage all your support requests in one place 

 

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Get The Student Support You Need

Log requests, track progress, and book facilities with ease. 

Access Student Support Hub