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We understand that university plans can change. Students who need to withdraw from their UNM course after paying their fees can apply for a tuition fee refund. The refund amount will depend on the number of days since the start of your registration.

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Tuition Fee Refunds

Refunds are calculated as a percentage of tuition fees paid, based on the number of days elapsed from the start of your registration or session.

No of Days from Start of Registration/SessionPercentage to be Refunded
0 - 30 80%
31 - 60 65%
61 - 90 50%
91 days and beyond Not eligible

*Please note that the University will not entertain refund requests submitted 91 days or more after the date of registration.

 

Before Your Refund is Processed

The following are the important conditions to be aware of before a refund is issued:

  • Outstanding balances: Any amount owed to the University including tuition, accommodation, or other fees will be deducted from your refund before it is transferred.
  • Administrative charges: The University reserves the right, at the discretion of the Director of Financial and Business Services, to apply an administrative charge to cover costs associated with processing the refund.
  • Early Bird Discounts: If you received an Early Bird Discount on your tuition fees, please note that this discount will not apply to your refund calculation in the event of a subsequent withdrawal.

 

How Your Refund Will Be Returned

The process for receiving your refund depends on whether you are a Malaysian or international student.

Malaysian Students

The University will process your eligible refund to your registered bank account. 

Submit a Refund Request

International Students

For international students, overpayments and approved refunds are subject to the following options: 

Option A: A maximum of RM10,000 may be transferred to a local (Malaysian) bank account. This is a one-time transfer only, and any remaining balance will either be offset against next semester's fees payable or returned to your home country.

OR

Option B: The full amount may be transferred to your home country. Please note that all bank charges for overseas transfers will be borne by the recipient (payee).

Submit a Refund Request

 

 

Frequently Asked Questions (FAQs)

What is the refund policy if I withdraw from my course?
Tuition fee refunds are calculated based on the number of days elapsed since the start of your registration or session. Please refer to the refund table above. Refund requests submitted 91 days or more after registration will not be accepted.
How do I submit a refund request?

Refund requests can be submitted online via our e-Refund Form.  

Can I claim a refund on the 6% Service Tax (SST) if I withdraw?
No. SST is a mandatory government tax and is non-refundable under any circumstances. If you are eligible for a tuition fee refund, this will be calculated on your tuition fees only, in line with the standard refund policy above.
Will my Early Bird Discount affect my refund amount?
Yes. If you received an Early Bird Discount on your tuition fees, this discount will not be applied to your refund calculation in the event of a withdrawal. Your refund will be based on the standard refund percentage applied to fees paid.
I have outstanding fees owed to the University. Will this affect my refund?
Yes. Any outstanding debts owed to UNM including tuition, accommodation, or other university charges will be deducted from your refund before it is transferred to you.
Who should I contact if I have questions about my refund?
You can reach the Finance team at Finance-Refund@nottingham.edu.my or visit the Finance Counter on campus during operating hours.